Millions of product screenshots for amazing support teams around the world
Your product screenshots are the most immediate way customers identify what a help article is trying to help them resolve. If your product screenshots are out-of-date it will erode customer trust!
Updating your product screenshots is a manual chore made worse as these screenshots go stale and slowly rot as your product changes.
Automate the product screenshot process to automatically, and repeatedly, capture updated screenshots as your engineering team pushes product changes, big or small. Your help center will never be out of sync again.
Pixel-perfect screenshots, consistently styled to match your brand identity. No quality trade-off.
“ 69% of consumers first try to settle their issue unaided ... [and] it's a high-stakes game with 61% [willing to] defect to a competitor after just one bad experience. ”
Now it seems a little silly that we continually updated images for all of our help articles. Manually. Over and over again. Screenshot Automation from LaunchBrightly is a peek into the future.