Automate product screenshots across your Help Scout knowledge base
LaunchBrightly monitors your documentation, identifies outdated screenshots, and keeps every Help Scout article aligned with the latest version of your product.
Import all existing Help Scout images
Connect your Help Scout knowledge base and launch a scan to automatically analyze and import all existing images, linking each image to the Help Scout articles where it appears. LaunchBrightly performs an exhaustive pixel-level comparison to identify duplicate screenshots, ensuring every unique image is imported only once and organized into a centralized repository ready for automation.
“It was the first time we’d seen all of our images in one place—we could instantly see how this could become our screenshot source of truth.”
“Even better, every image is linked to the articles where it lives, giving us complete visibility into how visuals are used across our entire help center.”
Sync fresh screenshots to Help Scout
Build an automation recipe once, and LaunchBrightly regenerates fresh screenshots on the schedule you set—capturing the latest version of your product automatically.
LaunchBrightly continuously compares those fresh screenshots against the images live in your Help Scout articles, flags the ones that have drifted from reality, and updates them directly in your knowledge base. Review changes before they're synced, ensuring only approved updates are synced to Help Scout.
“We maintain complete control over the process—nothing in our help center is updated without our explicit approval. Once we've reviewed the changes, a simple click to accept and sync updates the screenshots instantly.”
Connect LaunchBrightly to Help Scout
Getting started takes just a few minutes. Copy your API key from your Help Scout profile, paste it into LaunchBrightly, and test the connection with a single click. Your key is encrypted the moment we receive it, so your knowledge base stays secure while your screenshots stay current.