Manage unscripted visuals as part of your automated screenshot governance process
Easily manage your non-automated visuals—like schematics and photos—alongside your automated screenshots and with the same structure, visibility and effectiveness.
Full history and version control
Not every visual in your help center comes directly from your product. Many articles also rely on visuals like graphics, schematics, photos, or screenshots of third-party tools—what we call Unscripted Visuals. These visuals are not suitable for automation and must be manually uploaded—but they are just as important for providing clarity and context in your help articles.
When you upload an Unscripted Visual we will automatically track and store a full version history for each visual, giving you a chronological archive of how your visuals change over time. Each time you upload a new visual, the platform will perform a visual diff to detect changes to previous version, log the date of the previous of the changes and automatically apply version control. You will maintain full visibility on every update, and always know what changed and when.
One cohesive screenshot management workflow
In addition to a full history and automatic change tracking for each of your Unscripted Visuals, you will also have article-level tracking—giving you complete visibility into where each visual appears across your help center. No more searching through individual articles or trying to remember where an image was used. You can manage all your visuals from on location, ensuring your images are consistently maintained and updated across your help center.
When importing/uploading updated versions of your Unscripted Visuals, we will automatically sync approved changes across every article where that image appears in your help center. This eliminates redundant uploads and unnecessary duplication, and reduces the risk of outdated visuals lingering in your help center. A smarter, more reliable way to manage all your help center visuals—automated and manual—in one cohesive screenshot management workflow.
Millions of product screenshots for amazing support teams around the world
Now it seems a little silly that we continually updated images for all of our help articles. Manually. Over and over again. Screenshot Automation from LaunchBrightly is a peek into the future.